Solar & Electrical Services FAQ | Mossel Bay
Frequently Asked Questions

GENERAL QUESTIONS
What services does HartenMoss Electrical offer?
We provide professional electrical and solar solutions including solar installations, inverter and battery systems, DB board upgrades, fault finding, and general electrical work for homes and small businesses in Mossel Bay and surrounding areas.
Which areas do you service?
We service Hartenbos, Mossel Bay, Tergniet, Dana Bay and surrounding areas. If you’re unsure, contact us and we’ll confirm.
Are you a qualified and certified electrician?
Yes, we are fully qualified and experienced electrical contractors. We follow all South African electrical standards and safety regulations.

ELECTRICAL SERVICES
Do you issue Certificates of Compliance (COC)?
Yes, we provide COCs for installations and electrical work to ensure your system meets legal safety standards.
Can you upgrade my DB board?
Yes, we specialise in DB board upgrades to improve safety and support modern electrical and solar systems.
Do you do fault finding and repairs?
Absolutely. We quickly diagnose and fix electrical faults to keep your home safe and powered.

SOLAR SYSTEM QUESTIONS
How does a solar system work?
Solar panels generate electricity from sunlight, which is then converted by an inverter into usable power for your home. Excess energy can be stored in batteries for use during loadshedding or at night.
Will a solar system work during loadshedding?
Yes — if your system includes batteries, your home will continue to have power during loadshedding.
What size solar system do I need?
This depends on your electricity usage, appliances, and budget. We assess your needs and recommend the most efficient system for your home.
How long does installation take?
Most residential solar installations are completed within 1–3 days depending on the system size and complexity.
What brands do you install?
We work with reliable, high-quality brands such as Livoltek and Sunsynk, ensuring long-lasting performance and support.
How long do solar systems last?
- Solar panels: 20–25+ years
- Inverters: 5–10 years
- Batteries: 5–15 years (depending on type)
Will solar save me money?
Yes — solar reduces your reliance on Eskom and protects you from rising electricity costs, leading to long-term savings.

PRICING & QUOTES
How much does a solar installation cost?
Costs vary depending on system size and equipment. Contact us for a customised quote based on your needs.
Do you offer free quotes?
Yes, we provide free quotes and site assessments.

BOOKINGS & SUPPORT
How do I get a quote?
You can contact us via:
- Phone or WhatsApp: 061 619 4742
- Email:
How quickly can you respond?
We aim to respond to all enquiries within the same day or within 24 hours.
Do you offer after-installation support?
Yes, we provide ongoing support and advice to ensure your system runs efficiently.